Comparison Guide
ERPNext is excellent for general manufacturing and trading. But many operations — ISPs, field service, hospitality — need something it was never designed for.
Side-by-Side Breakdown
Especially relevant for ISPs, field service companies, and hospitality operators.
| Feature | ERPNEXT | Custom Software OpenLoop |
|---|---|---|
| Setup complexity | High (requires consultant) | ✓ Moderate (we handle it) |
| Fits operational businesses | Partial | ✓ 100% — purpose-built |
| ISP / field-service support | ✗ No native support | ✓ Yes, our core vertical |
| Custom billing logic | Complex to add | ✓ Built for your rules |
| Upgrade complexity | ✗ High (breaks customisations) | ✓ None — you own the code |
| Indian payment gateways | Via third-party modules | ✓ Native Razorpay/PayU integration |
| Code ownership | You have source, need partner | ✓ 100% yours, fully documented |
| Ongoing support | Community + paid tiers | ✓ Direct from the team that built it |
Decision Framework
The OpenLoop Way
Every OpenLoop engagement starts with a 60-minute discovery call. We map your operations, identify what is worth building, and give you a fixed scope document.
Fixed price. Fixed timeline. ROI agreed before we write a line of code.
You own everything on delivery — source code, database schema, and documentation. No licences. No retainer lock-in. No per-user fees.
Talk to us. We'll tell you honestly whether a custom build makes sense — or not.
Get in Touch
Request a 60-minute ops audit. We'll map your operations, identify what's worth automating, and give you a clear cost and savings estimate — before you commit to anything.
