graph TD
Sub[Subscribers / NAS] -->|RADIUS Auth/Acct| Server[FreeRADIUS Server]
Server --> Core[ISP Core Billing Engine]
Core --> DB[(PostgreSQL Database)]
Core --> PG[Payment Gateway: Razorpay]
Admin[Admin Panel] -->|HTTPS| Core
Core --> SMS[SMS / Email Gateway]
Core --> GST[GST e-Invoicing API]
Engineered Exclusively for Indian ISPs
Managing an Internet Service Provider network in India requires more than just standard software—it demands a robust, scalable, and highly customized solution tailored to local compliance and operational realities. Our complete subscriber, bandwidth, and billing management platform delivers deep MikroTik integration, highly-available RADIUS compatibility, multi-tier franchisee panels, and flawless auto-debit payments. Built from the ground up for the exact way Indian networks operate, ensuring zero revenue leakage, TRAI compliance, and effortless scalability.
99.9%
Automated Collections
<5ms
RADIUS Response Time
10k+
Concurrent Sessions
Comprehensive ISP Software Features
Our software bridges the gap between complex network engineering and streamlined business operations, bringing every aspect of your ISP under one unified, intelligent dashboard.
Native, low-latency integration with MikroTik RouterOS and high-performance FreeRADIUS. Effortlessly control PPPoE sessions, hotspot setups, MAC binding, IP pools, dynamic bandwidth queues, and burst limits directly from the administrative dashboard.
Our advanced RADIUS attributes mapping ensures precise speed allocations and immediate Change of Authorization (CoA) actions without requiring manual router access.
Eliminate compliance headaches with automated generation of Indian GST compliant invoices. The system seamlessly handles SAC codes (998412/998422), calculates CGST/SGST/IGST dynamically based on customer state, and manages both B2B and B2C transactions.
Instantly export GSTR-1 ready reports for your chartered accountant, generate bulk invoice PDFs, and dispatch automated emails and SMS notifications.
Achieve negative churn and predict your cash flow with seamless integration into Razorpay, e-NACH, and UPI Autopay. Subscriptions renew automatically, pulling funds directly from customer bank accounts with zero manual follow-ups required.
The system includes automated webhook handlers to process mandate successes, payment failures, and instant ledger reconciliation in real-time.
Scale your operations geographically through Local Cable Operators (LCOs) and franchisees. Provide them with dedicated, white-labeled portals to manage their own subscriber bases, localized billing, and technical support.
Implement pre-paid wallet systems, complex revenue share splitting (percentage or fixed amount), and granular permission controls to ensure security and operational transparency.
Stop revenue leakage entirely. Customers with unpaid invoices or expired plans are instantly disconnected at midnight (or immediately upon expiry) via RADIUS session drops and MikroTik address list updates.
Configurable grace periods allow soft disconnections (captive portal redirection) before hard blocks. The moment an online payment is verified, the connection is restored instantly without human intervention.
Keep your customers satisfied with an integrated complaint management system. Track tickets, assign tasks to field technicians via mobile-responsive views, and monitor MTTR (Mean Time To Repair) metrics.
Prioritize SLA breaches, map fiber cuts to specific geographic nodes, and proactively notify affected subscribers to reduce inbound call center volume dramatically.
Deep Technical Integration
Generic CRM tools treat the network layer as an afterthought. Our platform is engineered to converse directly with your network hardware in its native language. At the core of our solution is a high-availability, clustered FreeRADIUS deployment that acts as the authoritative brain for Authentication, Authorization, and Accounting (AAA).
Dynamic Bandwidth Allocation: Through comprehensive dictionary support for MikroTik Vendor-Specific Attributes (VSAs) like Mikrotik-Rate-Limit, we push precise burst limits, thresholds, and queue priorities directly to the Network Access Server (NAS) upon every PPPoE or Hotspot login.
Change of Authorization (CoA): Say goodbye to manual session drops. When a subscriber upgrades their plan or reaches their data cap (FUP), our system issues immediate RADIUS CoA packets. This modifies the active session parameters on the fly without disconnecting the user, providing a seamless customer experience.
API-Driven Address Lists: We utilize the MikroTik RouterOS API to dynamically manipulate firewall address lists. When an account is suspended, the IP is instantly moved to a walled-garden list, seamlessly redirecting the user to a captive portal reminding them to pay their bill.
Auth: Login OK: [user@isp.com] (from client mikrotik-ccr port 15720)
Sending Access-Accept of id 123 to 192.168.10.1 port 43232
Framed-IP-Address = 100.64.12.34
Mikrotik-Rate-Limit = "50M/50M 100M/100M 40M/40M 30/30 8 20M/20M"
Mikrotik-Address-List = "ACTIVE_USERS"
Fall-Through = Yes
Acct: Interim-Update: [user@isp.com]
Acct-Input-Octets = 482910482
Acct-Output-Octets = 2048591024
Acct-Session-Time = 86400
Info: FUP Reached. Sending CoA-Request...
CoA: Success: [user@isp.com] Rate-Limit applied "10M/10M"Investment Analysis
Stop paying steep monthly per-subscriber fees to international SaaS companies. Our custom deployment guarantees rapid ROI and significantly lower Total Cost of Ownership (TCO).
| Feature / Cost Metric | OpenLoop Custom ISP Software | Generic SaaS (e.g. Splynx, Hydra) |
|---|---|---|
| Per-Subscriber Monthly Fee | Zero ($0) - Unlimited scaling | ₹10 - ₹30 per active user / month |
| Indian GST & Compliance | 100% Native, GSTR Export | Basic tax logic, manual exports |
| Payment Gateway Support | Razorpay, e-NACH, UPI Autopay | Stripe/PayPal (High Forex Fees) |
| Franchisee Wallet System | Native, Pre-paid LCO Wallets | Clunky workarounds |
| Data Ownership | 100% Yours, hosted internally | Locked in their proprietary cloud |
| Custom Workflows | Built to your exact specs | Rigid, unchangeable logic |
Built for Limitless Scale
ISP systems handle massive volumes of concurrent authentication requests and accounting updates. We build our core RADIUS and API layers using cutting-edge enterprise technologies to handle 10,000+ simultaneous connections without breaking a sweat, ensuring continuous uptime and flawless user experiences.
High-concurrency microservices processing complex API requests in under 2ms, designed for low-latency network environments.
Robust, industry-standard AAA server seamlessly handling millions of authentication and accounting packets every single day.
Scalable, secure, and intuitive web management dashboards, providing CRM logic and easy franchisee administration.
ACID-compliant transactions guaranteeing total financial data integrity, crucial for billing and pre-paid wallet deductions.
The Custom Advantage
Off-the-shelf global tools lack deep integration with Indian payment ecosystems like UPI, Razorpay, PayU, and recurring e-NACH mandates, forcing manual reconciliation and increasing churn due to payment failures.
Every ISP has a unique mix of LCOs, franchisees, direct fiber customers, and wireless clients. Generic tools force everyone into a single rigid pricing, discount, and permission model.
We build custom ISP software that maps flawlessly to your exact hierarchy and automates your localized GST logic, technical workflows, and billing cycles—eliminating 90% of your administrative headcount and freeing you to focus on network expansion.
Frequently Asked Questions
Everything you need to know about our ISP software, integration capabilities, and deployment architecture.
Our software is deeply integrated with Indian tax rules. It automatically generates dynamic, GST-compliant invoices applying appropriate CGST/SGST for intra-state and IGST for inter-state clients. It supports SAC codes (998412 or 998422), differentiates between B2B and B2C transactions, and allows seamless export of GSTR-1 formats directly to your CA.
Through native MikroTik API and RADIUS integration, automated cutoffs happen in real-time. At the moment of expiry, the RADIUS server issues a CoA request or drops the session. Concurrently, the API adds the user to a walled-garden address list, redirecting their browsing session to a branded captive portal. Upon successful payment, services are instantly restored.
We implement a robust, multi-tier prepaid wallet system for Local Cable Operators (LCOs) and franchisees. Franchisees pre-fund their wallets via UPI. When they activate a subscriber, the system automatically deducts the wholesale cost from their wallet while generating an invoice for the retail price to the end customer. The dashboard provides full transparency into revenue splits.
Absolutely. The system acts as a centralized RADIUS and CRM brain capable of managing hundreds of disparate Network Access Servers (NAS). Whether you run CCRs for core routing or rely on Huawei, ZTE, or Syrotech OLTs for fiber distribution, our platform authenticates and provisions rules uniformly across your entire network from a single pane of glass.
Yes. We heavily emphasize subscription automation. By integrating deeply with Razorpay e-NACH and UPI Autopay mandates, your customers can set up recurring payments once. Our cron jobs automatically pull funds prior to plan expiry, reconcile the invoice, and extend the RADIUS validity autonomously. This drastically lowers churn and improves cash flow.
Yes. TRAI mandates strict data retention for ISPs, specifically concerning IP allocation logs, user authentication times, and session histories. Our database structures are optimized to store, compress, and archive these detailed accounting records, ensuring you are audit-ready and fully compliant with DoT/TRAI regulations.
Yes, our engineering team manages end-to-end data migration. We can import active users, current IP pools, wallet balances, MAC addresses, and plan validities from legacy systems or generic SaaS platforms via CSV/SQL exports. We ensure zero downtime during the cutover, allowing a smooth transition for your subscribers without requiring password resets.
Stop manually reconnecting users, wrestling with generic tools, and reconciling complicated payments. Let's engineer a unified, automated ISP management platform built exclusively for your network's success.
Get in Touch
Request a 60-minute ops audit. We'll map your operations, identify what's worth automating, and give you a clear cost and savings estimate — before you commit to anything.
