Comparison Guide
A practical guide for Indian SMEs who have outgrown spreadsheets and are deciding between Zoho's suite and a purpose-built custom system.
Side-by-Side Breakdown
An objective look across the dimensions that matter most to growing Indian businesses.
| Feature | ZOHO SUITE | Custom Software OpenLoop |
|---|---|---|
| Monthly cost | ₹5,000–₹50,000/month (scales) | ✓ Fixed one-time project cost |
| Implementation time | 2–4 weeks | 6–12 weeks build |
| Customisation depth | Limited to Zoho's config options | ✓ 100% to your exact process |
| Fits your exact workflow | Partial — you adapt to Zoho | ✓ Built around how you work |
| Data ownership | Hosted on Zoho's servers | ✓ Your server, your data |
| Indian GST & compliance | Built-in | ✓ Custom-built to your requirements |
| Long-term total cost | Increases with users and modules | ✓ Fixed — no per-user fees |
| Vendor dependency | ✗ High | ✓ None — you own the code |
Decision Framework
The OpenLoop Way
Every OpenLoop engagement starts with a 60-minute discovery call. We map your operations, identify what is worth building, and give you a fixed scope document.
Fixed price. Fixed timeline. ROI agreed before we write a line of code.
You own everything on delivery — source code, database schema, and documentation. No licences. No retainer lock-in. No per-user fees.
Talk to us. We'll tell you honestly whether a custom build makes sense — or not.
Get in Touch
Request a 60-minute ops audit. We'll map your operations, identify what's worth automating, and give you a clear cost and savings estimate — before you commit to anything.
