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Legal

Global Legal Compliances

OpenLoop maintains active compliance programmes for the data-protection and IT laws applicable to the regions in which we operate. Below is a summary of the regimes we adhere to and the relevant points of contact.

Last reviewed: 22 June 2026

India

Information Technology Act, 2000

  • Adherence to Section 43A on the protection of sensitive personal data and information.
  • Strict prohibition on cyber offences including unauthorised access, hacking, and phishing.
  • A designated Grievance Officer handles complaints and statutory notices.
  • Disputes fall under the jurisdiction of Srinagar, Jammu & Kashmir.

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European Union

General Data Protection Regulation (GDPR)

  • Transparent disclosure of data collection and processing activities.
  • Subject rights of access, rectification, erasure, and portability.
  • Lawful processing on the basis of consent, contract, or legitimate interest.
  • Cross-border transfers protected by standard contractual clauses where required.

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United Kingdom

UK-GDPR & Data Protection Act 2018

  • Lawful, fair, and transparent processing of personal data.
  • Subject rights aligned with UK-GDPR standards.
  • Notification of qualifying data breaches within 72 hours.
  • International transfer safeguards in line with ICO guidance.

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Australia

Privacy Act 1988 (Cth)

  • Collection of personal information only when reasonably necessary, with clear consent.
  • Use of data strictly limited to the purpose for which it was collected.
  • Subject access and correction rights administered through our privacy office.
  • Technical and organisational security measures consistent with the APPs.

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Canada

PIPEDA

  • A designated Privacy Officer with oversight of compliance.
  • Explicit consent required before collection of personal information.
  • Maintenance of accurate, complete, and current records.
  • Defined process for subject access and complaint handling.

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United States

CCPA / CPRA · FTC Act · COPPA

  • California residents retain rights to know, delete, and opt out of data sharing without discrimination.
  • Fair and transparent data handling under the FTC Act, with appropriate security safeguards.
  • No knowing collection of personal data from children under 13 without verifiable parental consent.

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United Arab Emirates

Federal Decree-Law No. 45 of 2021

  • Lawful processing of personal data for clearly specified purposes.
  • Subject rights including access, correction, and deletion.
  • Secure cross-border transfers with documented safeguards.

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European Economic Area (Non-EU)

EEA Frameworks

  • Data minimisation and purpose limitation across all processing.
  • Encryption in transit and at rest, with role-based access controls.
  • Standard contractual clauses governing onward transfers.
  • Internal governance policies reviewed annually.

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Registered Office

Scaled Holdings India Private Limited
403, Red Complex, Near Radio Station, Radio Colony, Lawaypora, Srinagar – 190017, J&K, India

General Enquiries

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